Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

You can contact us through our contact page! We will be happy to assist you.

You can start with your tableware, linens, flowers, interior, or the atmosphere you want to create. Our palette allows you to work with everything from very subtle combinations to bolder contrasts. If you send us a photograph of your table or the elements you want to pair the glassware with, we can guide you.

Yes. In fact, we love mixing our glassware with antique porcelain, patterned tableware, and inherited pieces. Color can bring together elements from different eras and styles and make a very classic table feel more contemporary and personal.

Yes. Each piece is hand-painted in our workshop in Barcelona. This is why there may be slight variations from one piece to another. We do not consider them defects: they are part of the brushwork and the character of a handmade object.

Our designs are hand-painted in Barcelona. We work on each order in the workshop and, once painted, the pieces undergo a firing process to fix the decoration to the glass.

For many of our designs, we can adapt the colors and, for certain projects, explore other customization options. Tell us what you have in mind, the number of pieces, and the date you need them by, and we will let you know what we can do.

Yes. We can work from color references, photographs of tableware, fabrics, flowers, or the overall atmosphere of a project. We are not looking to copy another object, but rather to create a combination of our palette and our designs that dialogues with it.

Because they are painted one by one. The pressure of the brush, the shape of a leaf, or the intensity of a stroke may vary slightly. That subtle irregularity is precisely what gives each piece its own character.

Yes. We take on special commissions for celebrations, weddings, private homes, and other projects in which the table is part of a specific story. To assess the project, we will need to know the pieces, quantities, desired colors, and the date of the event.

Many of our pieces are made to order, and available stock may vary. You will find the relevant information on each product page. If you need your order by a specific date, please contact us before purchasing.

As our glassware is hand-painted, we need time to prepare each order. The lead time depends on the pieces, the quantity, and our workshop's schedule. We display the estimated lead time in the shop, and for special dates or large orders, we recommend contacting us before making your purchase.

Yes, provided the workshop schedule and parts availability allow for it. If you have a wedding, a celebration, a gift, or an important deadline, please contact us before confirming the order so we can let you know if we can deliver in time.

No. You can check out as a guest. If you prefer to create an account, you can use it to make future purchases easier and view available information about your orders.

Contact us as soon as possible. As many orders are prepared specifically for each customer, once we have started working on them, it may not be possible to make changes. We will always try to help you if the order still allows it.

We ship worldwide. Currently, direct purchases through our online store are available for Spain, Germany, Austria, Belgium, Denmark, Finland, France, Greece, Ireland, Italy, Luxembourg, the Netherlands, Portugal, and Sweden.

If your country is not listed among these destinations, contact us at hello@losvasosdeaguaclara.com and we will personally help you place the order and arrange shipping.

The cost depends on the destination and the characteristics of the order and is included in the price of all products.

Yes. You can select the pickup option at our Barcelona workshop when it is available for your order. We will notify you as soon as your glassware is ready for pickup.

We prepare and protect every order with special care, so our breakage rate during transport is very low. However, if any item arrives damaged, you don't have to worry: we will replace it free of charge.

You will just need to contact us as soon as possible and send us photographs of the damaged item, the inner packaging, and the outer box so that we can resolve the issue.

We recommend washing all pieces by hand with lukewarm water, a mild detergent, and a non-abrasive sponge. Dry them carefully and avoid impacts or sudden changes in temperature.

Not dishwasher safe. To keep the hand-painted decoration in the best condition, we always recommend hand washing.

After the pieces are painted, the decoration is set by firing. Even so, as this is hand-decorated glassware, it should be handled with care, avoiding abrasive products, scouring pads, dishwashers, and unnecessary rubbing.

Yes. We like our pieces to be used and to be part of everyday life. They only need the care proper to hand-painted glassware: hand washing, drying with a soft cloth, and careful handling because they deserve it.

Yes. If the order is a gift and you need us to take any special instructions into account, please write to us after making the purchase, quoting the order number.

Yes. We collaborate with interior designers, decorators, wedding planners, stores, and other professionals on residential projects, celebrations, and special commissions. You can contact us indicating the type of project, approximate quantities, destination, and expected date.

Yes. We can consider larger volume orders and special projects. As our work is artisanal and the workshop's capacity is limited, we recommend contacting us well in advance.